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Why are you called Bargain Hunt Experts?
How can I contact you to ask a question?
Can you post or email additional photos of the product I am interested in?
If I have a question, how soon will you answer an email?
How do I find out what an item would cost to ship to me?
Can I view all of your products at the same time?
Do you give label information?
What are my payment options?
What shipping methods do you offer?
Do you offer a discount on shipping for purchases of 2 or more items?
Am I able to purchase shipping insurance on the products I buy?
When do orders ship?
How long will it take for my item to arrive?
Do you ship to countries outside the US?
Can I track my ordered packages & does it cost extra?
Do you accept returns?
What happens if I return a product and it gets lost in the mail?
Can I insure my package?
How do I give feedback?
Why are you called Bargain Hunt Experts?
I chose the name Bargain Hunt Experts to convey to you, the customer that you are getting a good deal for the quality product you are purchasing.
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How can I contact you to ask a question?
1. [email protected] or
2. http://bargainhuntexperts.com/ -> click a product -> Ask seller a question or
3. http://bargainhuntexperts.ecrater.com/ -> click a product -> Ask seller a question
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Can you post or email additional photos of the product I am interested in?
Yes, just email me at [email protected] to let me know specifically what you would like. I will email you back with the URL or the photo.
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If I have a question, how soon will you answer an email?
Email messages are checked several times a day, so you should receive a response within 24-48 hours (usually within 24 hours). If it is longer than that, your message may have been routed to my spam folder, so please resend your question if it is longer than 48 before I reply.
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How do I find out what an item would cost to ship to me?
Simply click "click to check" on the item page. Select "United States". Put in your zip code. Then click "SEND". Decide on the shipping you would like. If you want your merchandise as quickly as possible and think your item/s will not fit in the Small Flat-Rate box (8 5/8" x 5 3/8" x 1 5/8"), then you might need the Medium Flat-Rate box (13 5/8" x 11 7/8" x 3 3/8").
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Can I view all of your products at the same time?
Yes. By clicking an individual photo, the gallery of products in that category will appear. You will find the link “View All Products” at the top right of the images. Just click this link to view all my products.
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Do you give label information?
Labeling information such as brand, size, fabric content and care will be provided when available. Since manufacturing sizes vary widely, I also include measurements of the garments. Please take these into consideration.
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What are my payment options?
At this time, PayPal is the only payment option. Using PayPal, you are able to use MasterCard, VISA, American Express and Discover.
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What shipping methods do you offer?
You have the choice of selecting your preferred method of shipping among these choices:
USPS Parcel Post ground service (2-9 days or up to 14 postal business days),
USPS Priority Mail Medium Flat-Rate Box (2-3 days),
USPS Priority Mail (2-3 days, 5 day max) takes priority over parcel post & first class, usually sent by air, and
USPS Priority Mail Small Flat-Rate Box (2-3 days).
If you are purchasing 2 or more items and would like a discounted combined shipping rate, please follow the instructions in the next question below. If there is a problem with your choice of shipping, I reserve the right to ship the most economical way.
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Do you offer a discount on shipping for purchases of 2 or more items?
If you wish to receive a shipping discount for purchasing 2 or more items using PayPal, you may do so by using one of these 2 methods:
METHOD 1:
1. Place your order for 2 or more items WITHOUT going through PayPal checkout.
2. Next, email me at [email protected] to ask for a combined shipping discount invoice. I will then send you a PayPal invoice that includes your discounted shipping.
3. You then need to pay the amount on the invoice through PayPal within 48 hours. The items will be placed on hold while waiting for your payment and will be placed back on sale after 48 hours if payment is not made.
OR METHOD 2:
1. If you prefer, you can make the full payment using PayPal and I will issue a partial refund, but you must email me at the time of purchase to take advantage of this discount.
2. Before checking out, please add all items to the shopping cart so that it is all on one invoice rather than checking out after each item. This way, you do not need to wait for a discounted shipping invoice. If you check out each item separately, the fees are greater and your discount is less.
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Am I able to purchase shipping insurance on the products I buy?
Yes, but your items will ship without insurance unless you:
1. Place your order WITHOUT going through PayPal checkout.
2. Then, email me at [email protected] to request an adjusted invoice reflecting the added insurance coverage. I will then send you a PayPal invoice that includes your insured shipping.
3. You then need to pay the amount on the invoice through PayPal within 48 hours. The items will be placed on hold while waiting for your payment and will be placed back on sale after 48 hours if payment is not made.
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When do orders ship?
Orders ship within 2-3 business days, but usually within 24 hours (excluding weekends and holidays) after payments have cleared.
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How long will it take for my item to arrive?
Once shipped, orders are usually received within 10 business days, but usually within 2-4 days. International orders may take a little longer than this.
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Do you ship to countries outside the US?
Although Bargain Hunt Experts is set up for domestic sales only, orders can be sent to other countries if you:
1. Place your order WITHOUT going through PayPal checkout.
2. Then, email me at [email protected] to request a shipping quote for the item/s you have selected. I will then send you a PayPal invoice that includes your shipping fees.
3. You then need to pay the amount on the invoice through PayPal within 48 hours. The items will be placed on hold while waiting for your payment and will be placed back on sale after 48 hours if payment is not made.
When ordering 2 or more products, discounted shipping fees are allowed for international orders as well. Please include a request for shipping discount in your email. Note, international shipping may take longer than shipments within the US.
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Can I track my ordered packages & does it cost extra?
After your item/s ship/s, you will receive a confirmation email containing the information needed for tracking your order.
True tracking is not available with the shipping methods offered, USPS Parcel Post or USPS Priority Mail. However, label numbers are recorded prior to shipping, which makes it possible to verify delivery. Sometimes packages are scanned along the way, sometimes they are not. To be sure you have USPS Delivery Confirmation® Service, the fee is $.75. In order to obtain this, please follow these instructions:
1. Place your order WITHOUT going through PayPal checkout.
2. Next, email me at [email protected] to ask for a shipping invoice with tracking that includes the $.75 fee. I will then send you a PayPal invoice that includes your tracking shipping confirmation number.
3. You then need to pay the amount on the invoice through PayPal within 48 hours. The items will be placed on hold while waiting for your payment and will be placed back on sale after 48 hours if payment is not made.
You may also add additional security to your package with Signature Confirmation™ for an additional $2.55. Please follow the steps immediately above if you wish to purchase this.
You will receive an email containing your label or receipt number. You may track your package by entering your number on this web page:
https://tools.usps.com/go/TrackConfirmAction!input.action or call 1-800-222-1811
• If the package appears delivered, be sure to search your mailbox, surrounding area and on porches, stoops, or shrubbery close to doors where the package may have been dropped off. Check with family members and neighbors in case the mail carrier left your package with them. Contact your local post office immediately if these options do not result in finding your package. The sooner you check with the post office, the more likely the postal carrier will remember what he did with your package. If you are unable to find your USPS-delivered package, Bargain Hunt Experts cannot be held responsible.
• If your package is “out for delivery” (except the day you are checking since it could still be delivered later in the day), follow the same steps.
• If USPS is expecting your package we have sent you an email that it has been shipped, your item/s is/are on the way.
Lost item reports may only be filed after 14 or more business days from the date the package was mailed and you know you have not received the package yet.
Bargain Hunt Experts is unable to track international orders or guarantee an arrival time.
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Do you accept returns?
Your satisfaction is a major concern for Bargain Hunt Experts. You may return a purchased item for any reason with a full refund less the shipping and handling fees under two conditions.
1. Upon receiving the item, you need to send an email to [email protected] explaining your intention to return the product.
2. You need to return the item within 7 days of receiving it.
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What happens if I return a product and it gets lost in the mail?
First of all, please get your questions answered prior to ordering so you will be more likely to be pleased with your purchase and less likely to return it. I want you to be a satisfied customer, but I cannot be responsible for lost or damaged items sent through the mail.
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Can I insure my package?
Yes. You may insure your package by doing the following. Otherwise, your items will ship without insurance:
1. Place your order WITHOUT going through PayPal checkout.
2. Then, email me at [email protected] to request an adjusted invoice reflecting the added insurance coverage. I will then send you a PayPal invoice that includes your insured shipping.
3. You then need to pay the amount on the invoice through PayPal within 48 hours. The items will be placed on hold while waiting for your payment and will be placed back on sale after 48 hours if payment is not made.
To give you an idea of the cost, as of 4/17/02 the shipping rates are as follows, but are subject to change at any time.
For items valued at $00.01 - $50.00, the insurance cost is $1.85.
For items valued at $50.01 - $100.00, the insurance cost is $2.35.
For items valued at $100.01 - $200.00, the insurance cost is $2.90.
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How do I give feedback?
If you have a problem or concern, please contact me at [email protected]. I will do what I can to resolve any issues you may have. Please allow me this courtesy before leaving feedback.
You will potentially be given two opportunities for feedback. First, after placing your order on eCrater, you will get a feedback link. If you fail to respond to the link after 20 days, eCrater will send you another reminder link, giving you your second opportunity to leave feedback for the seller.
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